Our Services
Gaining clarity on your compliance is the first step toward peace of mind. Our services provide the exact level of insight and support you need. Start with one of our flagship "Real Risk" Reports to understand your current standing. For ongoing needs, choose from our a-la-carte Core Services or let us handle everything with a customizable Partnership Plan. Discover your path to a more secure practice below.
Flagship Services
Ravendawn Real Risk Report: Triage
Your journey to compliance starts with a single simple step. Get a clear, objective look at your practice's most critical security risks—absolutely free.
What It Is: A complimentary, high-level scan of your network and systems.
What You Get: A simple, letter-graded "Report Card" identifying your top 10 vulnerabilities.
The Benefit: You gain immediate clarity and a tangible starting point for protecting your practice.
This complimentary report focuses on your top 10 vulnerabilities and does not include a Privacy Gap Assessment or our paid Remediation Roadmap.
Ravendawn Real Risk Report: Diagnostic
For the practice that wants to leave no stone unturned, the Diagnostic Report eliminates all guesswork from your compliance strategy.
What It Is: An in-depth vulnerability scan of your entire network, paired with a thorough HIPAA Privacy Gap Assessment.
What You Get: A definitive list of every risk that requires attention, alongside a helpful inventory of your existing compliance strengths.
The Benefit: You gain absolute clarity. This report empowers you with a complete and exhaustive understanding of your security posture before making any decisions.
This report provides the complete "what" and "why" of your compliance risks and does not include the Remediation Roadmap (the “how”).
Ravendawn Real Risk Report: Remedy
For the practice that wants a single, comprehensive answer to the question of compliance, the Remedy Report is our all-in-one solution.
What It Is: Our most extensive analysis, delivering a full risk assessment and a complete, actionable remediation plan.
What You Get: A full list of your security gaps and strengths, and most importantly, the Ravendawn Remediation Roadmap showing you exactly how to fix them.
The Benefit: This is the fastest path from uncertainty to action. You get everything you need to build a truly compliant practice in one package.
Our premier report, this service includes the Real Risk analysis, HIPAA Privacy Gap Assessment, and your personalized Ravendawn Remediation Roadmap.
HIPAA Privacy Gap Assessment
Are you confident your privacy policies and procedures will hold up under scrutiny? Our assessment provides a definitive answer.
What It Is: An in-depth review of your entire privacy program, where we translate dense HIPAA regulations into plain English to analyze your current policies.
What You Get: A simple, easy-to-understand report that clearly identifies any gaps between your procedures and the requirements of the HIPAA Privacy Rule.
The Benefit: You trade uncertainty for clarity. This report empowers you to effectively protect your patients' privacy and gives you a solid, compliant foundation to build upon.
Policy & Procedure Development
Our Privacy Gap Assessment tells you what needs to be fixed. Ravendawn’s Policy & Procedure Development service goes the extra step, to fix it for you.
What It Is: The hands-on work of writing and tailoring every single policy, procedure, and form your practice needs to be compliant.
What You Get: A ready-to-implement set of all documentation required by the HIPAA Security and Privacy Rules, directly addressing the findings of your assessment.
The Benefit: You bridge the gap between knowing and doing. We turn your assessment results into a real, tangible, and compliant set of policies.
Data Backup, Business Continuity & Disaster Recovery Planning
What happens if a server crashes, a flood hits, or ransomware locks your files? A moment of disaster doesn't have to end your practice. Your patient data is your most critical asset; this service is its safety net.
What It Is: Ravendawn implements and tests a robust data backup system and drafts a series of plans of action for disaster recovery tailored for various emergencies.
What You Get: A secure, recoverable copy of your Protected Health Information (PHI) and a step-by-step guide to getting your practice back online.
The Benefit: You have a digital safety net for your practice. You can rest assured that system failures or ransomware attacks won't lead to catastrophic data loss.
Data Encryption Implementation
If a cybercriminal gets past your firewall, encryption is your last and most important line of defense. It's also a non-negotiable part of HIPAA.
What It Is: Ravendawn helps you deploy and manage encryption solutions for all your patient data, both on your devices and as it travels across the internet.
What You Get: A fully compliant technical shield that makes your data meaningless to anyone without authorized access.
The Benefit: Even in a worst-case breach scenario, your patient data remains protected and uncompromised, keeping you compliant, secure, and protected from fines.
Access Control Management
Who on your staff can see what in your patient records? The HIPAA "Minimum Necessary" rule requires you to have a clear answer. Ravendawn make it easy to manage.
What It Is: Ravendawn works with you to implement and manage access control procedures for your entire team, based on their specific roles.
What You Get: A clear, documented system of user permissions ensuring every staff member has access only to the patient information they truly need.
The Benefit: You drastically reduce the risk of internal data breaches—both accidental and intentional—and meet a fundamental requirement of the HIPAA Security Rule.
Vulnerability Scanning & Penetration Testing
Think of this as a regular security check-up for your network—a mandatory step under HIPAA to ensure its ongoing health and safety. Ravendawn’s services ensure that you’re aware of your cyber risk before the hackers are.
What It Is: Ravendawn performs scheduled, non-invasive tests on your systems to search for thousands of known vulnerabilities and security gaps.
What You Get: A straightforward summary of your network's health, highlighting any critical risks that need to be addressed.
The Benefit: You stay ahead of emerging threats. By regularly identifying and closing security holes, you maintain a strong defense and demonstrate ongoing due diligence.
Secure Mobile Device Management
What happens when a work laptop is left at a coffee shop or a tablet is stolen from a car? Securing mobile devices is a HIPAA requirement, and Ravendawn gives you the power to protect them from anywhere.
What It Is: Ravendawn deploys a centralized management and security system for all mobile devices that access patient data, such as laptops, tablets, and phones.
What You Get: The ability to enforce encryption and security policies remotely, and most importantly, to lock or wipe a device the moment it's lost or stolen.
The Benefit: You turn a potential catastrophe into a manageable inconvenience. A lost device no longer has to mean a devastating data breach and a massive fine.
Core Services
Partner Services
Primary Care Partnership
Just as your patients need regular check-ups, your practice's compliance program needs consistent, primary care. This partnership is designed as the perfect wellness plan for your security, bundling Ravendawn’s most essential services into one affordable, straightforward package. This is the smart, foundational package designed to get your practice on the right track without overwhelming you with services you don't yet need.
Includes:
Quarterly Ravendawn Real Risk Remedy Report
6 Internal Vulnerability Scans annually for basic compliance
Annual Privacy Gap Assessment
Provision of policy & procedure templates for customization by the practice.
Specialist Care Partnership
Sometimes, a general check-up reveals the need for more focused attention. The Specialist Care Partnership is for practices ready to move beyond foundational wellness and bring in an expert to manage specific, ongoing risks. Ravendawn introduces powerful tools and hands-on management to not only find risks, but to detect and respond to threats in real time.
Includes:
Quarterly Ravendawn Real Risk Remedy Report
6 Internal Vulnerability Scans per year for basic compliance
1 External Scan Annually
Quarterly Privacy Gap Assessment
Provision of policy & procedure templates for customization by the practice.
Next-Gen AV & MDR
Access Control Management
Intensive Care Partnership
For some conditions, you need more than a specialist—you need round-the-clock intensive care. The Intensive Care Partnership is a fully managed service where Ravendawn takes on the complete operational burden of your cybersecurity. From 24/7 threat hunting to actively fixing vulnerabilities, Ravendawn handles it all so you can focus exclusively on your patients.
Includes:
Quarterly Ravendawn Real Risk Remedy Report
24/7 Internal Vulnerability Scanning with optional daily reporting
Weekly External Vulnerability Scanning
Vulnerability Management
Risk Remediation
Quarterly Privacy Gap Assessment
Policy & Procedure Development
Next-Generation Antivirus
24/7 Managed Detection & Response (MDR) Service
Data Encryption Implementation
Data Backup, Business Continuity & Disaster Recovery (BCDR) Planning
Access Control Management
Annual Penetration Testing
Deep Web Monitoring
Online Security Awareness Training
Concierge Care Partnership
Compliance is a chronic condition. Chronic conditions require chronic solutions, and this is the treatment for the practice owner who wants more than a service provider—they want a true partner who is deeply integrated with their team. This elite partnership is for practices that want to outsource all of it. Ravendawn provides our complete suite of technical protections, and then we go further: providing on-site staff training, managing your vendor agreements, and handling the administrative burden of reporting. This is the total, end-to-end solution for a truly worry-free practice.
Includes:
Quarterly Ravendawn Real Risk Remedy Report
24/7 Internal Vulnerability Scanning with optional daily reporting
Weekly External Vulnerability Scanning
Vulnerability Management
Risk Remediation
Patch Management
Continuous Privacy Gap Assessments
Next-Generation Antivirus
24/7 Managed Detection & Response (MDR)
Data Encryption Implementation & Management
Secure Data Backup
Business Continuity & Disaster Recovery Planning
Access Control Management
Biannual Penetration Testing
Deep Web Monitoring
Online Security Awareness Training
On-Site Gamified Security Awareness Training
Secure Email Management & Account Monitoring
Vendor Liaison Services
Breach Notification & Reporting Management Services
BAA Management
